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  • Jeff Burns

    by Jeff Burns

    1st Mar 2017

    It’s good to talk

    In 1989 BT introduced ‘Beattie” to the UK public using the talented comedienne Maureen Lipman. The catch phrase for her matriarchal character was ‘It’s good to talk’.

    This approach remains a key tool that leaders can use to assess whether their safety culture is improving or not. Go out to where your people are working and ask them, talk with them. And if you genuinely care about what they think, they will tell you!

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  • Jeff Burns

    by Jeff Burns

    26th Nov 2015

    Collaboration

    Teachers do it; companies do it; magicians do it; as the song goes, maybe even educated fleas do it.

    What is it? Collaboration.

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  • Ivor Smith

    by Ivor Smith

    24th Jun 2014

    There’s a lot to be said for word of mouth.

    One of the most effective ways to grow a business is through referral or word of mouth marketing. After all if an existing client is pleased with the service or product that they are receiving why wouldn’t they pass your company’s details on to others with similar needs?

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