“Communication Breakdown, It’s always the same; I’m having a nervous breakdown, Drive me insane!” – Led Zeppelin
Successful communication is an integral part of any group or team – whether it’s a school class or a FTSE 100 company – and yet it is so easy to get wrong. Here are a few tips for effective communication. (and keeping your sanity!
Global training specialists, AquaTerra Training Ltd unveiled a new safety initiative in partnership with Magicians and Facilitators, Fifth Dimension, on Thursday 10th December at the company’s headquarters in Kintore, Aberdeenshire.
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There are many ways to build a strong client relationship. Providing the best possible service to keep them coming back is a priority but great customer service is more than just about the things you say or do for them. It’s also about finding out what your customers really want and giving it to them.
Here are some more simple things you can do.
Have you heard the one about the unhappy worker who was too stressed to come into work? It may sound like the beginning of a bad joke, but the punchline is certainly no laughing matter – figures from the Health and Safety Executive suggest that around 13 million working days are lost each year due to work-related stress alone.
That’s why businesses could do worse than remember the old maxim ‘laughter is the best medicine’.
It is often said in jest that humans have a tendency to resemble their pets. However what about the parallels that can be drawn between our work personas and the animal kingdom?
We’ve had a bit of fun categorising staff into a number of worker ‘types’, which, once recognised, can help when it comes to appreciating the ranges of skills and experiences present in a team and allocating work accordingly. We present our take on Zoomanity in the work place.
Do you recognise any of your colleagues here?
Team Development has long been recognised as a vital component of a successful organisation. Business people the world over talk about working as a team, building the team, feeling part of a team, but a surprisingly small proportion really understand how to create the experience of team work, or how to develop an effective team.
We managed to get a nice piece of coverage in the press earlier this week.
Training firm Fifth Dimension has enjoyed a 36% increase in turnover after securing a clutch of international contracts.
Sales in 2013 hit a record high for the firm which takes an unusual ‘magically enhanced’ approach to health and safety.