Archive of: communication

  • Ivor Smith

    by Ivor Smith

    26th Jan 2016

    Putting Communication First

    “Communication Breakdown, It’s always the same; I’m having a nervous breakdown, Drive me insane!” – Led Zeppelin

    Successful communication is an integral part of any group or team – whether it’s a school class or a FTSE 100 company – and yet it is so easy to get wrong. Here are a few tips for effective communication. (and keeping your sanity!

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  • Ivor Smith

    by Ivor Smith

    14th Dec 2015

    Adding a New Dimension to Health and Safety Courses

    Global training specialists, AquaTerra Training Ltd unveiled a new safety initiative in partnership with Magicians and Facilitators, Fifth Dimension, on Thursday 10th December at the company’s headquarters in Kintore, Aberdeenshire.

    Find out more…

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  • Ivor Smith

    by Ivor Smith

    7th Oct 2015

    Building Client Relationships

    There are many ways to build a strong client relationship. Providing the best possible service to keep them coming back is a priority but great customer service is more than just about the things you say or do for them. It’s also about finding out what your customers really want and giving it to them.

    Here are some more simple things you can do.

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  • Ivor Smith

    by Ivor Smith

    7th Aug 2015

    Carlsberg - Time for Safety - A Case Study

    When planning for this Time For Safety event Carlsberg wanted something different, something inspirational, motivating and engaging, something people would remember and would have practical application in the work place.

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  • Ivor Smith

    by Ivor Smith

    7th Jul 2014

    A Funny Business…humour in the workplace.

    Have you heard the one about the unhappy worker who was too stressed to come into work? It may sound like the beginning of a bad joke, but the punchline is certainly no laughing matter – figures from the Health and Safety Executive suggest that around 13 million working days are lost each year due to work-related stress alone.

    That’s why businesses could do worse than remember the old maxim ‘laughter is the best medicine’.

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  • Ivor Smith

    by Ivor Smith

    9th Jun 2014

    Zoomanity - Animals in the Workplace

    It is often said in jest that humans have a tendency to resemble their pets. However what about the parallels that can be drawn between our work personas and the animal kingdom?

    We’ve had a bit of fun categorising staff into a number of worker ‘types’, which, once recognised, can help when it comes to appreciating the ranges of skills and experiences present in a team and allocating work accordingly. We present our take on Zoomanity in the work place.

    Do you recognise any of your colleagues here?

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  • Ivor Smith

    by Ivor Smith

    28th Apr 2014

    Team Talk

    Team Development has long been recognised as a vital component of a successful organisation. Business people the world over talk about working as a team, building the team, feeling part of a team, but a surprisingly small proportion really understand how to create the experience of team work, or how to develop an effective team.

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  • Ivor Smith

    by Ivor Smith

    30th Jan 2014

    HSE: Fifth Dimensions bag of tricks catches on.

    We managed to get a nice piece of coverage in the press earlier this week.

    Training firm Fifth Dimension has enjoyed a 36% increase in turnover after securing a clutch of international contracts.

    Sales in 2013 hit a record high for the firm which takes an unusual ‘magically enhanced’ approach to health and safety.

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  • Ivor Smith

    by Ivor Smith

    30th Jan 2014

    A New Dimension

    So we’ve finally got ourselves a shiny new web site with an integral blog!

    Please have a look around the site and let us know what you think by leaving a comment below.

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